This Policy explains how Swire Shipping Pte Ltd (collectively “we”, “our”, “us”) uses cookies on our website (https://www.swireshipping.com) and our internal portals (Developer’s portal and Online’s portal). It explains the types of cookies we use and why and how you can manage your cookies preferences. This Cookies policy should be read alongside our Data Protection and Privacy Policy which explains how your personal data is used and processed by us and who is the data controller for your personal data.
We reserve the right to download and store cookies to users of computers (or other internet-enabled devices) when accessing our web-based IT Systems and keep such cookies on such devices for a reasonable period subject to user’s consent. We also reserve the right to collect any relevant information using cookies for legitimate business or technical analysis and improvement of user experience subject to user’s consent.
Blocking, disabling, removing or performing any action by users to prevent full or partial functioning of
cookies may impact users experience, content delivery and/or intended functionality of such IT Systems.
This Policy applies to information collected and used by us when you access and use our website and our internal portals. This information is collected through instruments known as cookies and various other technologies used to set and interact with cookies on our site. Please note that this Cookies Policy does not apply to, and we are not responsible for, the privacy practices of third-party websites which may be linked to our website and our internal portals.
What are cookies?
Cookies are text files containing small amounts of information which are downloaded to your device (e.g. computer, mobile phone etc) when you visit a website. Cookies are then sent back to the originating web domain on your subsequent visits to that domain. Most web pages contain elements from multiple web domains so when you visit our website or our internal portal, your browser may receive cookies from several sources.
Cookies may either be a persistent cookie or session cookie. A persistent cookie remains on your computer or device after you closed your browser, so we can remember if you have visited our website or our internal portals before or your preferences. The period a persistent cookie stays on your computer varies and is set out in What types of cookies do we use? A session cookie is stored temporarily on your computer and or device while you use the website or our internal portals and is deleted when you close your internet browser (or once your session ends).
Cookies help the website user navigate efficiently between pages, remember preferences and analyse how you use websites, internal portals and online services. They can also be used to tailor advertising to your interests through tracking your browsing across websites.
You can find out more about cookies at www.allaboutcookies.org
What do we use cookies for?
We use cookies for various purposes, such as to:
- analyse trends;
- administer services;
- remember your preferences;
- track users’ movements around our website;
- gather demographic information about our user base as a whole;
- enable you to navigate between webpages more efficiently and improve your experience on our website;
- help us understand how our website is used so we can improve it; and
- record information about your visit to help tailor advertising and content specific to you.
What types of cookies do we use?
Our cookies are either first-party cookies or third-party cookies. Whether cookies are first-party cookies or third-party cookies depends on the website or domain placing the cookies. In the context of this Cookies Policy, first-party cookies are cookies set by us and all the information collected from such cookies are received by us, while third party cookies are set by other parties, we do business with, and we do not have access or control over these technologies.
Strictly Necessary Cookies
These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but that will cause some parts of the site to not work. These cookies do not store any personally identifiable information.
| Name of cookies | Source | Purpose | Cookies | Lifespan |
|---|---|---|---|---|
| x-domain-user | Swire | For user authentication on Content Management System (CMS). | First party | 24 hours |
| x-domain-user-access Location | Swire | To obtain user access location. | First party | 24 hours |
| x-domain-user-remember-me | Swire | For user authentication. | First party | 24 hours |
| __zlcmid | Zendesk | Chat ID to identify the device during visits; stores user’s preference to disable Live Chat. | Third party | 1 year |
| x-user-login | Swire | To check user authentication. | First party | 30 minutes |
| x-user-device | Swire | To check user authentication. | First party | 24 hours |
| x-access-token | Swire | For user authentication on CMS. | First party | 24 hours |
| MCPopupClosed | MailChimp | Set to track if you’ve closed the MailChimp popup so that it won’t show repeatedly if you’ve chosen not to provide contact information. | Third party | 1 year |
| _csrf | Swire | To check user authentication. | First party | 30 minutes |
| XSRF-TOKEN | Swire | To check user authentication. | First party | 30 minutes |
| rc::a | Google reCAPTCHA | Read and filter requests from bots. | Third party | Persistent |
| rc::b | Google reCAPTCHA | Read and filter requests from bots. | Third party | Session |
| rc::c | Google reCAPTCHA | Read and filter requests from bots. | Third party | Session |
| _grecaptcha | Google reCAPTCHA | Provide spam protection. | Third party | 6 months |
| USER_CT_ID | Swire | Used to identify unique browser for 2FA verification. | First party | 3 months |
| AWSALBCORS | Swire | Managed by Amazon Web Service and is used for load balancing. | First party | 7 days |
| APISID | Used for secure sign-in session security token | Third party | 2 years | |
| AEC | To prevent cross-site request forgery attacks, maintaining session integrity | Third party | 6 months | |
| SSID | Google session id for preferences and authorisation | Third party | 1 year 26 days | |
| SEARCH_SAMESITE | Used for SameSite flag or search session control | Third party | 75 days | |
| __Secure-3PSID | Google sign-in and personalization | Third party | 1 year 26 days | |
| __Secure-1PSIDTS | Used for timestamp, anti-fraud and session integrity. | Third party | 1 year | |
| __Secure-3PSIDCC | Used for Samesite control. | Third party | 1 year | |
| __Secure-1PSID | Google signed-in session & security token. | Third party | 1 year 26 days | |
| SID | Used to stores digitally signed and encrypted user ID and login information. | Third party | 1 year | |
| ssl_socket_session_id | Swire | Maintains secure connection for session. | First party | Session |
| HSID | For user authentication and security for Google accounts. | Third party | 1 year | |
| liap | Used for secure sign-in to LinkedIn. | Third party | 1 year | |
| customerKey | Swire | Session identifier for Swire Shipping portal. | First party | Session |
| __Secure-1PSIDCC | Same-site cookie control for security and preferences. | Third party | 1 year | |
| customerDetail | Swire | Used to check if a user is authenticated & authorized to access a route based on cookie data. | First party | Session |
For Developer Portal:
| Name of cookie | Source | Purpose | Cookies | Lifespan |
| AWSALB | Swire | Provide application load balancing by Amazon Web Services to map the session to the target. | First party | 7 days |
| AWSALBCORS | Swire | Managed by Amazon Web Service and is used for load balancing. | First party | 7 days |
| _EDGE_S | Microsoft | Maintain session state such as login status, browser feature continuity. | Third party | Session |
| _GRECAPTCHA | Google reCAPTCHA | Provide spam protection. | Third party | 6 months |
| JSESSIONID | Swire | It stores a unique session identifier assigned by the server when a user first visits the site and allows the server to track the user’s session state across multiple HTTP requests. | First party | Session |
| __Secure-STRP | For session management ensuring integrity and confidentiality of sensitive interactions | Third party | Session | |
| __zlcmid | Zendesk | Chat ID to identify the device during visits; stores user’s preference to disable Live Chat. | Third party | 1 year |
For Online Portal:
| Name of cookie | Source | Purpose | Cookies | Lifespan |
| .AspNetCore.Antiforgery.RtGCWVXC8-4 | Swire | This cookie is set by Microsoft AspNet for the purpose of Anti-forgery protection. | First Party | Session |
| ASLBSA | Swire | Used for load balancing and session persistence | First Party | Session |
| ASLBSACORS | Swire | Maintains session persistence for cross-origin resource sharing requests, ensuring stability when interacting with services hosted on different domains. | First Party | Session |
| .AspNetCore.Culture | Swire | Stores the culture (language) and UI culture selected by the user or detected by the application and ensures that the website displays content in the correct language across pages and requests. | First party | Session |
| .AspNetCore.Cookies | Swire | It stores authentication information for a user who has logged in and it contains an encrypted ticket that represents the user’s identity and claims | First party | Session |
| .AspNetCore.CookiesC1 | Swire | Allow the application to store all necessary identity information without hitting browser limits. | First party | Session |
| .AspNetCore.CookiesC2 | Swire | Maintains large authentication sessions | First party | Session |
| CookieConsentPreferences | Swire | It ensures that the website respects the user’s privacy preferences | First Party | 1 year |
Performance Cookies
These cookies collect and report on aggregate non-identifiable information, which helps us understand the performance of the website and provides insights on how the site is currently used and how it can be improved. They help us know which pages are the most and least popular and see how visitors move around the site. If you do not allow these cookies, we will not know when you have visited our site and will not be able to monitor its performance.
| Name of cookies | Source | Purpose | Cookies | Lifespan |
| _clck | Microsoft Clarity | Persists the Clarity User ID and preferences, unique to that site is attributed to the same user ID. | Third party | 1 year |
| _clsk | Microsoft Clarity | Connects multiple page views by a user into a single Clarity session recording. | Third party | 1 year |
| CLID | Microsoft Clarity | Identifies the first time Clarity saw this user on any site using Clarity. | Third party | 1 year |
| ANONCHK | Microsoft Clarity | Indicate whether MUID is transferred to ANID, a cookies used for advertising. Microsoft Clarity doesn’t use ANID and so this is always set to 0. | Third party | 1 year |
| MR | Microsoft Clarity | Indicates whether to refresh MUID. | Third party | 6 days |
| MUID | Microsoft Clarity | Identifies unique web browsers visiting Microsoft sites. These cookies are used for advertising, site analysis and other operational purposes. | Third party | 1 year |
| SM | Microsoft Clarity | Used in synchronising the MUID across Microsoft domains. | Third party | 1 year |
For Developer Portal:
| Name of cookies | Source | Purpose | Cookies | Lifespan |
| s_fid | Used for LinkedIn fingerprint & analytics. | Third party | 4 months 15 days | |
| ar_debug | Used for LinkedIn retargeting, analytics & debugging. | Third party | 7 days | |
| s_tslv | Used for Adobe Analytics timestamp tracking. | Third party | 3 years | |
| s_tp | Used for Adobe Analytics measurement helper. | Third party | 14 days | |
| s_ips | Used for LinkedIn telemetry & timing metrics. | Third party | 4 months 15 days | |
| OTZ | Used for Google analytics & measurement helper. | Third party | 21 days | |
| li_sugr | Used for user tracking and analytics on LinkedIn pages. | Third party | 3 months | |
| gpv_pn | Used for records visited LinkedIn Learning pages. | Third party | 4 months | |
| lidc | Used to facilitate data center selection. | Third party | 24 hours | |
| AMCV_14215E3D5995C57C0A495C55%40AdobeOrg | Used for Adobe Experience Cloud ID. | Third party | 5 months | |
| AnalyticsSyncHistory | Used for LinkedIn advertisement synchronisation & analytics across domains. | Third party | 1 month | |
| AWSALB | Swire | Used as an application load balancer cookie set by Amazon Web Services to map the session to the target. | First party | 7 days |
| DV | Used to store user preferences and personalization information. | Third party | 24 hours | |
| ar_debug | Used for LinkedIn retargeting, analytics & debugging. | Third party | 7 days |
Targeting Cookies
These cookies record information about your visit to our website or internal portals. We use these cookies to improve our content, to help target advertising and content specific to you. They do not store directly personal information but are based on uniquely identifying your browser and internet device.
| Name of cookies | Source | Purpose | Cookies | Lifespan |
| _gid | Google Analytics | Used to store and count pages views. | Third party | 1 day |
| _gat_gtag_UA | Google Analytics | Used to distinguish unique website users anonymously. | Third party | 1 minute |
| _gat | Google Analytics | To read and filter requests from bots. | Third party | 1 minute |
| _ga | Google Analytics | Calculates visitor, session and site usage for the website’s analytics report. Stores data anonymously. | Third party | 2 years |
| _ga_ | Google Analytics | Used to persist session state. | Third party | 2 years |
| _gcl_au | Google Analytics | Used to store and track conversions. | Third party | 3 months |
| Name of cookie | Source | Purpose | Cookies | Lifespan |
| AnalyticsSyncHistory | Used for LinkedIn advertisement synchronisation & analytics across domains. | Third party | 1 month | |
| _clck | Microsoft Clarity | Persists the Clarity User ID and preferences, unique to that site is attributed to the same user ID. | Third party | 1 year |
| _clsk | Microsoft Clarity | Connects multiple page views by a user into a single Clarity session recording. | Third party | 24 hours |
| CLID | Microsoft Clarity | A web analytics tool that stores a unique identifier to recognise users across sessions and track how they interact with the website | Third party | 1 year |
| _C_ETH | Microsoft | Maintain session integrity and ensure consistent functionality across requests | Third party | Session |
| _ga | Swire | Calculates visitor, session and site usage data for the website’s analytics report. Stores data anonymously. | First party | 1 year 1 month 4 days |
| _gid | Swire | Used to store and count page views. | First party | 24 hours |
| lidc | Used to facilitate data center selection. | Third party | 24 hours | |
| MR | Microsoft | For analytics, performance tracking, session identification and advertising optimization | Third party | 1 year 7 days |
| SM | Microsoft Clarity | Used in synchronizing the MUID across Microsoft domains. | Third party | Session |
| SRM_B | Microsoft | Used for advertisement performance measurement, analytics and session identification | Third party | 1 year 25 days |
| Name of cookie | Source | Purpose | Cookies | Lifespan |
| _clck | Microsoft | Persists the Clarity User ID and preferences, unique to that site is attributed to the same user ID. | Third party | 1 year |
| _clsk | Microsoft | Connects multiple page views by a user into a single Clarity session recording. | Third party | 24 hours |
| CLID | Microsoft Clarity | A web analytics tool that stores a unique identifier to recognise users across sessions and track how they interact with the website. | Third party | 1 year |
| _ga | Swire | Calculates visitor, session and site usage data for the website’s analytics report. Stores data anonymously. | First party </td style=”width: 12.6456%; height: 48px;”> | 1 year 1 month 4 days |
| _uetsid | Microsoft | For session tracking, conversion measurement and remarketing. | Third party | 1 year 1 day |
| _uetvid | Microsoft | Tracks unique visitors across sessions for advertising and analytics. | Third party | 1 year 25 days |
How can I control or delete cookies?
The cookies consent tool can be utilised to customise your cookies preferences. The tool will record when you have consented to our Cookies Policy and will ask for consent once a year to ensure users stay up to date with changes to our Cookies Policy and Data Protection and Privacy Policy. The cookies consent tool specifically controls the performance cookies, and targeting cookies set by using our website or internal portals. Strictly necessary cookies cannot be disabled, nor can the tool be used to block cookies on third party websites linked from our website or internal portals.
You can access the cookies consent tool anytime from the Manage Cookies link in the Footer.
You can also change your preferences for our website and/or the websites of any third parties by changing your browser settings. Please note that most internet browsers are initially set up to automatically accept cookies. You can change the settings to block cookies or to alert you when cookies are being sent to your device. Please refer to your browser settings to adjust or modify your cookie preferences. If you use different devices to view and access our website, you will need to ensure that each browser on each device is adjusted to suit your cookie preferences. Please visit www.allaboutcookies.org for more details on how to delete or reject cookies and for further information on cookies generally.
If you disable the cookies that we use, you will still be able to visit our website or internal portals, but this may impact your experience while on our website or internal portals, for example you may not be able to visit certain areas of our website or internal portals or you may not receive personalised information when you visit our website. To opt out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout
If cookies are deleted, the information collected prior to the preference change may still be used. However, we will stop using the disabled cookie to collect any further information from your user experience.
Third Party websites and cookies
Our website may, from time to time, contain links to and from third party websites. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites. Third parties may use cookies which are downloaded when you visit our site.
Changes to Policy
We may update this Policy, and we would encourage you to review the Policy from time to time to stay informed of how we are using cookies.